Office Policies

Office Hours

Our office is open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8 a.m. – 1 p.m., 2 p.m.
– 5 p.m.
Friday: 8 a.m. – 1 p.m.

Our Mission

Dr. Mark Blanchette and his staff are committed to treating patients with the respect they deserve, and to provide the highest quality orthodontic care possible, in an environment that is comfortable, friendly and open. We will continue to upgrade our facility and knowledge in order to better serve our patients and families.

About Dr. Blanchette’s Orthodontic Office

Our orthodontic office in Lynchburg, Virginia is high-tech and high-touch. It features computerized patient sign-in, interactive treatment simulations so patients can better understand their options and digital photography. We now use OrthoCAD for our digital model retrieval and storage. We also offer T.Link, which allows patients 24-hour access to their accounts. Using T.Link, patients are able to view their digital images. T.Link also offers automatic appointment reminders. We encourage our parents to sit with their child while they are having their adjustments completed so that we can keep them up-to-date on their child’s progress and answer any questions directly.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.